Ignore the below info: this is debug info for ESCH. Continue with the green info
QueryID: 4=
QueryIDBIS: 24
SQL: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaS
Count: 18
SQL with filter: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaS WHERE (1=1) AND (1=1) AND (1=1) AND (1=1)
Count with filter: 18
SQL with filter & forcing=false: SELECT * FROM vw_portal_MPDB_Pane1_SaaS WHERE (1=1) AND (1=1) AND (1=1) AND (1=1) order by createdRaw desc
Sometimes the dashboard crashes because Jira tickets contain illegal characters, that corrupt the data which is retrieved from the database.
For performance reasons, the HTML code is prefetched and then injected into the dashboard page. If an unexpected character coming from one of the Jira fields corrupts the HTML code, the dashboard crashes because the webpage can't render correctly.
HOW TO FIX THIS PROBLEM?Check in the next raw data lines if you can find characters that were not correctly rendered (eg.

) or other non standard characters (eg. microsoft special quotes.
In most cases the illegal characters are part of the ticket title or description field.
In case you find them:
1. Check the BX Jira ticket and replace/remove them.
2. Wait about
3 minutes, which is the time needed to refresh the database (You can also refresh this page to see if the refresh has meanwhile happened)
3. Retry the dashboard screen.
Line 01 => | 1 | P3 | 21/10/26 12:54 | Bug | Intern | BX-208962 |  Overnight INDO - Dividends are not created | | Logiver | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 02 => | 2 | P3 | 21/10/26 11:46 | RFS | AX-187798 | BX-208954 |  Overview Users 10/2026 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 03 => | 3 | P3 | 21/10/26 11:26 | RFS | AX-187795 | BX-208951 |  Create a compliance rule on target market | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 04 => | 4 | P3 | 19/10/26 11:01 | Bug | AX-187663 | BX-208815 |  Performance on portfolio 1400023615 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 05 => | 5 | P3 | 19/10/26 08:48 | RFS | Intern | BX-208806 |  Check valeur file Q3/2026 | | TreeTop | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 06 => | 6 | P3 | 14/10/26 12:02 | RFI | AX-187452 | BX-208554 |  Differences in historic cost prices | | Beaumont Capital | eXimius |  Beaumont Capital.eXi... | Assess 2nd Line |
Line 07 => | 7 | P3 | 14/10/26 10:41 | RFS | AX-187443 | BX-208545 |  Set max Equities for Def model portfolios ... | | Logiver | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 08 => | 8 | P3 | 13/10/26 18:53 | RFS | AX-187426 | BX-208526 |  Link unlinked accounts | | Quaestor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 09 => | 9 | P3 | 09/10/26 15:57 | RFI | AX-187259 | BX-208342 |  IP_6365353359795304455072 Not suitable | | Finfactor | eXimius |  finfactor.eXimius | Assess 2nd Line |
Line 10 => | 10 | P3 | 05/10/26 10:18 | RFS | AX-186985 | BX-208050 |  Query for all the potential receiver of a ... | | KBC Securities | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 11 => | 11 | P3 | 23/09/26 09:22 | Bug | Intern | BX-207471 |  Balance date in Reconciliation files lags ... | | TreeTop | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 12 => | 12 | P3 | 21/09/26 09:25 | RFS | Intern | BX-207327 |  Tfbemev1195 - RESTOREPROD | | Finfactor | eXimius |  David Eerdekens | Assess 2nd Line |
Line 13 => | 13 | P3 | 28/07/26 11:37 | RFS | Intern | BX-205060 |  Overnight - INDO | | Logiver | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 14 => | 14 | P3 | 02/07/26 14:39 | RFI | AX-183447 | BX-203996 |  Cash allocation not always at target while... | | Beaumont Capital | eXimius |  Beaumont Capital.eXi... | Assess 2nd Line |
Line 15 => | 15 | P3 | 15/06/26 12:48 | Bug | Intern | BX-203212 |  Allocation based model - Update allocation... | | Finfactor | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 16 => | 16 | P3 | 03/06/26 11:41 | RFI | AX-182317 | BX-202622 |  Party Level : Mifid Classification | | Finfactor | eXimius |  finfactor.eXimius | Assess 2nd Line |
Line 17 => | 17 | P3 | 05/03/26 15:39 | Bug | Intern | BX-199059 |  UDF on Party does not give the correct val... | | KBC Securities | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 18 => | 18 | P3 | 16/10/25 14:48 | RFS | AX-173871 | BX-193035 |  Dashboard config | | Econopolis | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 01 => | 1 | P3 | 21/10/26 11:46 | RFS | AX-187798 | BX-208954 |  Overview Users 10/2026 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 02 => | 2 | P3 | 21/10/26 11:26 | RFS | AX-187795 | BX-208951 |  Create a compliance rule on target market | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 03 => | 3 | P3 | 19/10/26 17:36 | RFS | AX-187712 | BX-208865 |  Cancellation TD | | Quaestor | eXimius |  Eline Van Oost | Released |
Line 04 => | 4 | P3 | 19/10/26 11:01 | Bug | AX-187663 | BX-208815 |  Performance on portfolio 1400023615 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 05 => | 5 | P3 | 19/10/26 08:48 | RFS | Intern | BX-208806 |  Check valeur file Q3/2026 | | TreeTop | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 06 => | 6 | P3 | 15/10/26 11:25 | RFS | AX-187531 | BX-208640 |  Q3 reporting - sent out reports | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 07 => | 7 | P3 | 15/10/26 09:28 | Bug | AX-187516 | BX-208625 |  New Instrument missing | | Amada Petrova | eXimius |  Eline Van Oost | Released |
Line 08 => | 8 | P3 | 14/10/26 10:41 | RFS | AX-187443 | BX-208545 |  Set max Equities for Def model portfolios ... | | Logiver | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 09 => | 9 | P3 | 14/10/26 10:19 | Bug | AX-187440 | BX-208542 |  Portfolio wrong cost price | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 10 => | 10 | P3 | 13/10/26 19:09 | RFS | AX-187427 | BX-208527 |  Missing position Aphilion Q² Equities (A-... | | Quaestor | eXimius |  Eline Van Oost | Released |
Line 11 => | 11 | P3 | 13/10/26 18:53 | RFS | AX-187426 | BX-208526 |  Link unlinked accounts | | Quaestor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 12 => | 12 | P3 | 13/10/26 17:53 | RFS | AX-187425 | BX-208525 |  Corrections account data | | Quaestor | eXimius |  Eline Van Oost | Released |
Line 13 => | 13 | P3 | 13/10/26 15:05 | RFS | AX-187406 | BX-208506 |  Missing address in Fee and Comm list | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 14 => | 14 | P3 | 08/10/26 09:33 | Bug | AX-187184 | BX-208259 |  Complete order 187678 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 15 => | 15 | P3 | 07/10/26 10:38 | RFI | AX-187118 | BX-208189 |  Cash contribution | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 16 => | 16 | P3 | 07/10/26 10:32 | Bug | AX-187116 | BX-208187 |  Duplicate Product ID Correction | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 17 => | 17 | P3 | 07/10/26 09:57 | Bug | AX-187111 | BX-208182 |  Product C-202202 | | Amada Petrova | eXimius |  Eline Van Oost | Released |
Line 18 => | 18 | P3 | 07/10/26 09:12 | RFS | AX-187108 | BX-208179 |  Please cancel order 188228 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 19 => | 19 | P3 | 06/10/26 09:53 | RFS | AX-187045 | BX-208111 |  Please book open orders | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 20 => | 20 | P3 | 05/10/26 16:28 | RFS | AX-187028 | BX-208094 |  Create Azure user - Sotir Siewertsen | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 21 => | 21 | P3 | 05/10/26 09:25 | RFS | AX-186977 | BX-208042 |  AuM as of 30.09.2026 | | Econopolis | eXimius |  Eline Van Oost | Released |
Line 22 => | 22 | P3 | 01/10/26 15:27 | RFI | AX-186892 | BX-207945 |  how to do a partial / selective rebalance | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 23 => | 23 | P3 | 01/10/26 13:33 | RFI | AX-186878 | BX-207931 |  BESI allocation | | Beaumont Capital | eXimius |  Eline Van Oost | Released |
Line 24 => | 24 | P3 | 01/10/26 09:39 | Bug | AX-186854 | BX-207904 |  CACEIS : recon not working | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 25 => | 25 | P3 | 22/09/26 14:27 | RFS | AX-186433 | BX-207433 |  Change to monthly Reporting (1) | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 26 => | 26 | P3 | 21/09/26 15:54 | RFE | AX-186384 | BX-207373 |  Add extra columns in transaction view | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 27 => | 27 | P3 | 18/09/26 11:00 | RFI | AX-186287 | BX-207259 |  FF.PA.01 Actuele eID's | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 28 => | 28 | P3 | 16/09/26 09:52 | RFS | AX-186169 | BX-207136 |  Reconciliation portfolio 44866971001 (Balo... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 29 => | 29 | P3 | 15/09/26 09:25 | RFS | AX-186110 | BX-207075 |  Please reset the startdate of account 1675... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 30 => | 30 | P3 | 11/09/26 12:40 | RFS | Intern | BX-207000 |  6..2.0 Portfolio & role History missing | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 31 => | 31 | P3 | 11/09/26 10:51 | Bug | Intern | BX-206990 |  6..2.0 Holding screen | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 32 => | 32 | P3 | 11/09/26 10:47 | RFS | Intern | BX-206988 |  Dynamic Query : Openstaande (limiet)orders... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 33 => | 33 | P3 | 09/09/26 17:19 | Bug | AX-185966 | BX-206927 |  Tanja Kreemers (FinFactor GIF) 167094 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 34 => | 34 | P3 | 28/07/26 12:12 | RFS | AX-184340 | BX-205066 |  Please remove order 181138 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 35 => | 35 | P3 | 24/07/26 09:54 | RFS | AX-184216 | BX-204870 |  Online access Francesca Vanthielen (ID 160... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 36 => | 36 | P3 | 23/06/26 14:30 | RFS | AX-183138 | BX-203638 |  How to set up modelportfolio | | Econopolis | eXimius |  Eline Van Oost | On Hold |
Line 37 => | 37 | P3 | 22/06/26 15:37 | Bug | Intern | BX-203558 |  TODO Config FundSync batch | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 38 => | 38 | P3 | 04/06/26 14:54 | Bug | Intern | BX-202720 |  TODO Supression free user Providence - Ac... | | Providence Capital | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 39 => | 39 | P3 | 17/03/26 11:05 | RFS | AX-179612 | BX-199510 |  Client report - Add geography allocation | | Beaumont Capital | eXimius |  Eline Van Oost | On Hold |
Line 40 => | 40 | P3 | 18/02/26 09:27 | RFS | AX-178481 | BX-198222 |  report all-in fee indicator | | KBC Securities | Other |  Eline Van Oost | Released |
Line 41 => | 41 | P2 | 12/02/26 16:16 | RFE | AX-178312 | BX-198034 |  Investment proposal - Motivation | | Finfactor | eXimius |  Eline Van Oost | On Hold |
Line 42 => | 42 | P3 | 16/10/25 14:48 | RFS | AX-173871 | BX-193035 |  Dashboard config | | Econopolis | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 43 => | 43 | P3 | 26/03/25 15:45 | RFS | AX-167101 | BX-184408 |  Value evolution since start - year end val... | | Providence Capital | eXimius |  Eline Van Oost | On Hold |
Line 44 => | 44 | P3 | 26/03/25 15:35 | RFS | AX-167100 | BX-184407 |  ID1391 - Difference with benchmark | | Providence Capital | eXimius |  Eline Van Oost | On Hold |
Line 45 => | 45 | P3 | 28/01/25 15:29 | Bug | Intern | BX-181873 |  Consolidated portfolio KatrienDB : unlink ... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 46 => | 46 | P3 | 22/01/25 09:12 | RFI | AX-164710 | BX-181564 |  2-way login clients | | Providence Capital | eXimius |  Eline Van Oost | On Hold |
Line 47 => | 47 | P3 | 16/01/25 11:27 | RFS | AX-164509 | BX-181315 |  Implementation - fee management + report | | Finfactor | eXimius |  Eline Van Oost | Info Requested |
Line 48 => | 48 | P3 | 13/01/25 14:55 | RFS | AX-164371 | BX-181155 |  Q reporting - Changes to salutation | | Beaumont Capital | eXimius |  Eline Van Oost | Info Requested |
Line 49 => | 49 | P3 | 02/04/24 10:19 | RFE | Intern | BX-167014 |  Order enquiry : Add "last year" to created... | | Econopolis | eXimius |  Eline Van Oost | On Hold |
Line 50 => | 50 | P3 | 01/03/24 14:11 | Bug | Intern | BX-165419 |  Advanced Search - Userdefined field - Bool... | | Finfactor | eXimius |  Eline Van Oost | On Hold |
Line 51 => | 51 | P3 | 31/10/23 15:37 | RFS | AX-147283 | BX-158970 |  Set up ESG compliance rules | | Quaestor | eXimius |  Eline Van Oost | On Hold |