Ignore the below info: this is debug info for ESCH. Continue with the green info
QueryID: 34
SQL: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaS_611
Count: 26
SQL with filter: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaS_611 WHERE (1=1) AND (1=1) AND (1=1) AND (1=1)
Count with filter: 26
SQL with filter & forcing=false: SELECT * FROM vw_portal_MPDB_Pane1_SaaS_611 WHERE (1=1) AND (1=1) AND (1=1) AND (1=1) order by createdRaw desc
Sometimes the dashboard crashes because Jira tickets contain illegal characters, that corrupt the data which is retrieved from the database.
For performance reasons, the HTML code is prefetched and then injected into the dashboard page. If an unexpected character coming from one of the Jira fields corrupts the HTML code, the dashboard crashes because the webpage can't render correctly.
HOW TO FIX THIS PROBLEM?Check in the next raw data lines if you can find characters that were not correctly rendered (eg.

) or other non standard characters (eg. microsoft special quotes.
In most cases the illegal characters are part of the ticket title or description field.
In case you find them:
1. Check the BX Jira ticket and replace/remove them.
2. Wait about
3 minutes, which is the time needed to refresh the database (You can also refresh this page to see if the refresh has meanwhile happened)
3. Retry the dashboard screen.
Line 01 => | 1 | P3 | 21/10/26 13:44 | RFI | AX-187812 | BX-208969 |  Client can't log in via Itsme to Neon | | KBC Securities | eXimius |  KBC Securities.eXimi... | Info Requested |
Line 02 => | 2 | P3 | 16/10/26 09:12 | Bug | Intern | BX-208691 |  Process Execution History Log | | KBC Securities | eXimius |  rd.eximius | Assess 3rd Line |
Line 03 => | 3 | P3 | 15/10/26 11:26 | Bug | Intern | BX-208641 |  FE UI admin Fix Messages filter on time as... | | KBC Securities | eXimius |  rd.eximius | Assess 3rd Line |
Line 04 => | 4 | P3 | 14/10/26 16:40 | Bug | Intern | BX-208597 |  eXimiusManagementService stays on 'Stoppin... | | KBC Securities | eXimius |  rd.eximius | Assess 3rd Line |
Line 05 => | 5 | P3 | 13/10/26 10:07 | RFI | AX-187363 | BX-208460 |  Big difference in YtD performance between ... | | Beaumont Capital | eXimius |  Beaumont Capital.eXi... | Info Requested |
Line 06 => | 6 | P3 | 17/09/26 08:47 | RFS | Intern | BX-207191 |  BdL_concatenated_par_values no longer upda... | | Finfactor | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 07 => | 7 | P3 | 02/09/26 16:31 | RFS | Intern | BX-206631 |  Client report : portfolio with first trans... | | KBC Securities | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 08 => | 8 | P3 | 19/08/26 10:46 | Bug | Intern | BX-205937 |  Remove BDPL files from overnight TODO | | Logiver | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 09 => | 9 | P3 | 05/08/26 15:41 | RFS | Intern | BX-205427 |  TODO - BCEE: redemption bonds not booked a... | | Logiver | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 10 => | 10 | P3 | 04/08/26 14:10 | RFI | AX-184609 | BX-205361 |  Vulnerability assessments | | Econopolis | eXimius |  Hilde van Wezemael | Info Requested |
Line 11 => | 11 | P3 | 02/07/26 10:17 | RFS | Intern | BX-203975 |  Recon differences | | Logiver | eXimius |  Hilde van Wezemael | Info Requested |
Line 12 => | 12 | P3 | 22/06/26 15:37 | Bug | Intern | BX-203558 |  TODO Config FundSync batch | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 13 => | 13 | P3 | 04/06/26 14:54 | Bug | Intern | BX-202720 |  TODO Supression free user Providence - Ac... | | Providence Capital | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 14 => | 14 | P3 | 17/06/25 10:31 | RFI | AX-169728 | BX-188019 |  Ask for info - Foreign Withholding Tax | | KBC Securities | eXimius |  KBC Securities.eXimi... | Info Requested |
Line 15 => | 15 | P3 | 15/05/25 11:26 | Bug | Intern | BX-186793 |  TODO Transform .NET graphs to Crystal Repo... | | Finfactor | eXimius |  David Eerdekens | On Hold |
Line 16 => | 16 | P3 | 16/01/25 11:27 | RFS | AX-164509 | BX-181315 |  Implementation - fee management + report | | Finfactor | eXimius |  Eline Van Oost | Info Requested |
Line 17 => | 17 | P3 | 13/01/25 14:55 | RFS | AX-164371 | BX-181155 |  Q reporting - Changes to salutation | | Beaumont Capital | eXimius |  Eline Van Oost | Info Requested |
Line 18 => | 18 | P3 | 19/12/24 14:34 | Bug | Intern | BX-180213 |  TODO - Errors and Warnings generation Repo... | | Econopolis | eXimius |  David Eerdekens | Assess 2nd Line |
Line 19 => | 19 | P3 | 19/12/24 13:54 | Bug | Intern | BX-180209 |  TODO - Errors and Warnings generation Repo... | | Providence Capital | eXimius |  David Eerdekens | Assess 2nd Line |
Line 20 => | 20 | P3 | 19/12/24 13:22 | Bug | Intern | BX-180206 |  TODO - Errors and Warnings generation Repo... | | Partners2U | eXimius |  David Eerdekens | Assess 2nd Line |
Line 21 => | 21 | P3 | 18/10/24 05:22 | Bug | AX-161402 | BX-177292 |  Wrong benchmark values | | Partners2U | eXimius |  Partners2U.eXimius | Info Requested |
Line 22 => | 22 | P3 | 14/10/24 17:57 | Bug | Intern | BX-177082 |  Transactions with date before or equal to ... | | Providence Capital | eXimius |  rd.eximius | Assess 3rd Line |
Line 23 => | 23 | P3 | 13/09/24 12:49 | Bug | AX-159922 | BX-175473 |  Sharpe ratio | | Partners2U | eXimius |  David Eerdekens | Info Requested |
Line 24 => | 24 | P3 | 02/09/24 19:45 | Bug | Intern | BX-174954 |  Econopolis report : logged errors TODO | | Econopolis | eXimius |  David Eerdekens | Assess 2nd Line |
Line 25 => | 25 | P3 | 02/08/24 10:10 | Bug | Intern | BX-173511 |  046 - creation missing products during ove... | | Econopolis | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 26 => | 26 | P3 | 23/02/22 16:34 | Bug | Intern | BX-135686 |  Possibility of fixed views on transactions | | Econopolis | eXimius |  rd.eximius | Assess 3rd Line |