Ignore the below info: this is debug info for ESCH. Continue with the green info

QueryID: 17
SQL: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_Eco
Count: 13
SQL with filter: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_Eco WHERE (1=1) AND (1=1) AND (1=1) AND (1=1)
Count with filter: 13
SQL with filter & forcing=false: SELECT * FROM vw_portal_MPDB_Pane1_Eco WHERE (1=1) AND (1=1) AND (1=1) AND (1=1) order by createdRaw desc


Sometimes the dashboard crashes because Jira tickets contain illegal characters, that corrupt the data which is retrieved from the database.
For performance reasons, the HTML code is prefetched and then injected into the dashboard page. If an unexpected character coming from one of the Jira fields corrupts the HTML code, the dashboard crashes because the webpage can't render correctly.

HOW TO FIX THIS PROBLEM?
Check in the next raw data lines if you can find characters that were not correctly rendered (eg. ) or other non standard characters (eg. microsoft special quotes.
In most cases the illegal characters are part of the ticket title or description field.

In case you find them:
1. Check the BX Jira ticket and replace/remove them.
2. Wait about 3 minutes, which is the time needed to refresh the database (You can also refresh this page to see if the refresh has meanwhile happened)
3. Retry the dashboard screen.


Line 01 => 1P305/10/26 09:25RFSAX-186977BX-208042  AuM as of 30.09.2026EconopoliseXimius  Eline Van OostReleased
Line 02 => 2P304/08/26 14:10RFIAX-184609BX-205361  Vulnerability assessmentsEconopoliseXimius  Hilde van WezemaelInfo Requested
Line 03 => 3P323/06/26 14:30RFSAX-183138BX-203638  How to set up modelportfolioEconopoliseXimius  Eline Van OostOn Hold
Line 04 => 4P311/03/26 14:47RFEAX-179424BX-199292  Dynamic risk profiling - min max values sh...EconopoliseXimius  rd.eximiusPlanned
Line 05 => 5P316/10/25 14:48RFSAX-173871BX-193035  Dashboard configEconopoliseXimius  Eline Van OostAssess 2nd Line
Line 06 => 6P319/12/24 14:34BugInternBX-180213  TODO - Errors and Warnings generation Repo...EconopoliseXimius  David EerdekensAssess 2nd Line
Line 07 => 7P325/09/24 14:29BugInternBX-175995  Econopolis UI lite - ItsmeEconopoliseXimius  Hilde van WezemaelOn Hold
Line 08 => 8P302/09/24 19:45BugInternBX-174954  Econopolis report : logged errors TODOEconopoliseXimius  David EerdekensAssess 2nd Line
Line 09 => 9P302/08/24 10:10BugInternBX-173511  046 - creation missing products during ove...EconopoliseXimius  Steven Van WalleAssess 2nd Line
Line 10 => 10P302/04/24 10:19RFEInternBX-167014  Order enquiry : Add "last year" to created...EconopoliseXimius  Eline Van OostOn Hold
Line 11 => 11P323/02/22 16:34BugInternBX-135686  Possibility of fixed views on transactionsEconopoliseXimius  rd.eximiusAssess 3rd Line
Line 12 => 12P304/09/20 10:58RFEInternBX-123758  UI + UI Lite : add YTD performance portfo...EconopoliseXimius  Hoogendoorn Gert-JanAssess 2nd Line
Line 13 => 13P212/02/19 17:15RFEInternBX-111494  Econopolis Delivery of BDL BE/LU FIX engin...EconopoliseXimius  Hoogendoorn Gert-JanOn Hold