Ignore the below info: this is debug info for ESCH. Continue with the green info
QueryID: 22
SQL: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_FF
Count: 50
SQL with filter: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_FF WHERE (1=1) AND (1=1) AND (1=1) AND (1=1)
Count with filter: 50
SQL with filter & forcing=false: SELECT * FROM vw_portal_MPDB_Pane1_FF WHERE (1=1) AND (1=1) AND (1=1) AND (1=1) order by createdRaw desc
Sometimes the dashboard crashes because Jira tickets contain illegal characters, that corrupt the data which is retrieved from the database.
For performance reasons, the HTML code is prefetched and then injected into the dashboard page. If an unexpected character coming from one of the Jira fields corrupts the HTML code, the dashboard crashes because the webpage can't render correctly.
HOW TO FIX THIS PROBLEM?Check in the next raw data lines if you can find characters that were not correctly rendered (eg.

) or other non standard characters (eg. microsoft special quotes.
In most cases the illegal characters are part of the ticket title or description field.
In case you find them:
1. Check the BX Jira ticket and replace/remove them.
2. Wait about
3 minutes, which is the time needed to refresh the database (You can also refresh this page to see if the refresh has meanwhile happened)
3. Retry the dashboard screen.
Line 01 => | 1 | P3 | 21/10/26 11:46 | RFS | AX-187798 | BX-208954 |  Overview Users 10/2026 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 02 => | 2 | P3 | 21/10/26 11:26 | RFS | AX-187795 | BX-208951 |  Create a compliance rule on target market | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 03 => | 3 | P3 | 21/10/26 09:52 | RFS | AX-187785 | BX-208941 |  Complete order 187565 | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 04 => | 4 | P3 | 19/10/26 11:01 | Bug | AX-187663 | BX-208815 |  Performance on portfolio 1400023615 | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 05 => | 5 | P3 | 09/10/26 15:57 | RFI | AX-187259 | BX-208342 |  IP_6365353359795304455072 Not suitable | | Finfactor | eXimius |  finfactor.eXimius | Assess 2nd Line |
Line 06 => | 6 | P3 | 08/10/26 09:33 | Bug | AX-187184 | BX-208259 |  Complete order 187678 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 07 => | 7 | P3 | 07/10/26 10:32 | Bug | AX-187116 | BX-208187 |  Duplicate Product ID Correction | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 08 => | 8 | P3 | 07/10/26 09:12 | RFS | AX-187108 | BX-208179 |  Please cancel order 188228 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 09 => | 9 | P3 | 06/10/26 09:53 | RFS | AX-187045 | BX-208111 |  Please book open orders | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 10 => | 10 | P3 | 01/10/26 09:39 | Bug | AX-186854 | BX-207904 |  CACEIS : recon not working | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 11 => | 11 | P3 | 01/10/26 09:20 | RFS | AX-186850 | BX-207900 |  Complete order | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 12 => | 12 | P3 | 22/09/26 14:27 | RFS | AX-186433 | BX-207433 |  Change to monthly Reporting (1) | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 13 => | 13 | P3 | 21/09/26 15:54 | RFE | AX-186384 | BX-207373 |  Add extra columns in transaction view | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 14 => | 14 | P3 | 21/09/26 09:35 | RFS | Intern | BX-207329 |  11001| FinFactor Client Report : 6.2.0 tra... | | Finfactor | eXimius |  David Eerdekens | Released |
Line 15 => | 15 | P3 | 21/09/26 09:25 | RFS | Intern | BX-207327 |  Tfbemev1195 - RESTOREPROD | | Finfactor | eXimius |  David Eerdekens | Assess 2nd Line |
Line 16 => | 16 | P3 | 18/09/26 11:00 | RFI | AX-186287 | BX-207259 |  FF.PA.01 Actuele eID's | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 17 => | 17 | P3 | 17/09/26 08:47 | RFS | Intern | BX-207191 |  BdL_concatenated_par_values no longer upda... | | Finfactor | eXimius |  Steven Van Walle | Assess 2nd Line |
Line 18 => | 18 | P3 | 16/09/26 09:52 | RFS | AX-186169 | BX-207136 |  Reconciliation portfolio 44866971001 (Balo... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 19 => | 19 | P3 | 15/09/26 09:25 | RFS | AX-186110 | BX-207075 |  Please reset the startdate of account 1675... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 20 => | 20 | P3 | 11/09/26 12:40 | RFS | Intern | BX-207000 |  6..2.0 Portfolio & role History missing | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 21 => | 21 | P3 | 11/09/26 10:51 | Bug | Intern | BX-206990 |  6..2.0 Holding screen | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 22 => | 22 | P3 | 11/09/26 10:47 | RFS | Intern | BX-206988 |  Dynamic Query : Openstaande (limiet)orders... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 23 => | 23 | P3 | 10/09/26 15:27 | Bug | AX-186002 | BX-206967 |  IP_6365080444943923434542 : file not found | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 24 => | 24 | P3 | 09/09/26 17:19 | Bug | AX-185966 | BX-206927 |  Tanja Kreemers (FinFactor GIF) 167094 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 25 => | 25 | P3 | 24/08/26 09:58 | RFS | AX-185268 | BX-206101 |  Please complete order 184325 | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 26 => | 26 | P3 | 20/08/26 16:49 | RFS | AX-185203 | BX-206022 |  Please complete orders for 1400026568. | | Finfactor | eXimius |  Hilde van Wezemael | Released |
Line 27 => | 27 | P3 | 20/08/26 11:11 | RFS | AX-185174 | BX-205992 |  Overview Users 08/2026 | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 28 => | 28 | P3 | 20/08/26 10:59 | RFS | AX-185172 | BX-205990 |  Please change the owner of account 6365546 | | Finfactor | eXimius |  Hilde van Wezemael | Released |
Line 29 => | 29 | P3 | 19/08/26 08:13 | RFS | AX-185114 | BX-205926 |  Opladen instrumenten 0023372DP en 0023373D... | | Finfactor | eXimius |  Hilde van Wezemael | Released |
Line 30 => | 30 | P3 | 13/08/26 17:19 | Bug | AX-184961 | BX-205753 |  Inflation Linked Bonds : Historical Purcha... | | Finfactor | eXimius |  Hilde van Wezemael | Released |
Line 31 => | 31 | P3 | 13/08/26 16:17 | Bug | AX-184956 | BX-205748 |  Inflation Linked Bonds difference in the s... | | Finfactor | eXimius |  Hilde van Wezemael | Released |
Line 32 => | 32 | P3 | 06/08/26 15:44 | RFS | AX-184723 | BX-205486 |  IIS Extract: File modification for Releas... | | Finfactor | eXimius |  Hilde van Wezemael | On Hold |
Line 33 => | 33 | P3 | 28/07/26 12:12 | RFS | AX-184340 | BX-205066 |  Please remove order 181138 | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 34 => | 34 | P3 | 24/07/26 09:54 | RFS | AX-184216 | BX-204870 |  Online access Francesca Vanthielen (ID 160... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 35 => | 35 | P3 | 22/06/26 15:37 | Bug | Intern | BX-203558 |  TODO Config FundSync batch | | Finfactor | eXimius |  Eline Van Oost | Assess 2nd Line |
Line 36 => | 36 | P3 | 15/06/26 12:48 | Bug | Intern | BX-203212 |  Allocation based model - Update allocation... | | Finfactor | eXimius |  Hilde van Wezemael | Assess 2nd Line |
Line 37 => | 37 | P3 | 03/06/26 11:41 | RFI | AX-182317 | BX-202622 |  Party Level : Mifid Classification | | Finfactor | eXimius |  finfactor.eXimius | Assess 2nd Line |
Line 38 => | 38 | P3 | 11/05/26 14:25 | Bug | Intern | BX-201749 |  SaaS Setup Alternative LinkPage | | Finfactor | eXimius |  KBC Securities.eXimi... | Released |
Line 39 => | 39 | P2 | 12/02/26 16:16 | RFE | AX-178312 | BX-198034 |  Investment proposal - Motivation | | Finfactor | eXimius |  Eline Van Oost | On Hold |
Line 40 => | 40 | P3 | 12/02/26 14:33 | RFE | AX-178297 | BX-198018 |  Omission of KIDs in sales transactions | | Finfactor | eXimius |  rd.eximius | Approved RFE |
Line 41 => | 41 | P2 | 09/10/25 11:43 | Bug | Intern | BX-192684 |  Sustainability Analyser - suitability chec... | | Finfactor | eXimius |  BE Servicedesk | Released |
Line 42 => | 42 | P3 | 23/08/25 19:18 | RFS | AX-172106 | BX-191047 |  REPORT: Technische mogelijkheid opmaak per... | | Finfactor | eXimius |  David Eerdekens | On Hold |
Line 43 => | 43 | P3 | 10/07/25 15:00 | Bug | Intern | BX-188981 |  Collateral Caption not translated || Capti... | | Finfactor | eXimius |  David Eerdekens | Released |
Line 44 => | 44 | P3 | 26/05/25 07:42 | Bug | Intern | BX-187138 |  WARNING - Finfactor - Error mail for PutRe... | | Finfactor | eXimius |  OPSGenie_BE | Released |
Line 45 => | 45 | P3 | 15/05/25 11:26 | Bug | Intern | BX-186793 |  TODO Transform .NET graphs to Crystal Repo... | | Finfactor | eXimius |  David Eerdekens | On Hold |
Line 46 => | 46 | P3 | 06/02/25 17:09 | Bug | Intern | BX-182244 |  FINFACTOR NV : New Fix Connexion for BLLU | | Finfactor | eXimius |  finfactor.eXimius | Released |
Line 47 => | 47 | P3 | 28/01/25 15:29 | Bug | Intern | BX-181873 |  Consolidated portfolio KatrienDB : unlink ... | | Finfactor | eXimius |  Eline Van Oost | Released |
Line 48 => | 48 | P3 | 16/01/25 11:27 | RFS | AX-164509 | BX-181315 |  Implementation - fee management + report | | Finfactor | eXimius |  Eline Van Oost | Info Requested |
Line 49 => | 49 | P3 | 25/09/24 12:06 | Bug | Intern | BX-175980 |  Enable order blotter | | Finfactor | eXimius |  David Eerdekens | Released |
Line 50 => | 50 | P3 | 01/03/24 14:11 | Bug | Intern | BX-165419 |  Advanced Search - Userdefined field - Bool... | | Finfactor | eXimius |  Eline Van Oost | On Hold |