Ignore the below info: this is debug info for ESCH. Continue with the green info

QueryID: 20
SQL: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaSCleanup
Count: 21
SQL with filter: SELECT count(*) as cnt FROM vw_portal_MPDB_Pane1_SaaSCleanup WHERE (1=1) AND (1=1) AND (1=1) AND (1=1)
Count with filter: 21
SQL with filter & forcing=false: SELECT * FROM vw_portal_MPDB_Pane1_SaaSCleanup WHERE (1=1) AND (1=1) AND (1=1) AND (1=1) order by SDAction asc


Sometimes the dashboard crashes because Jira tickets contain illegal characters, that corrupt the data which is retrieved from the database.
For performance reasons, the HTML code is prefetched and then injected into the dashboard page. If an unexpected character coming from one of the Jira fields corrupts the HTML code, the dashboard crashes because the webpage can't render correctly.

HOW TO FIX THIS PROBLEM?
Check in the next raw data lines if you can find characters that were not correctly rendered (eg. ) or other non standard characters (eg. microsoft special quotes.
In most cases the illegal characters are part of the ticket title or description field.

In case you find them:
1. Check the BX Jira ticket and replace/remove them.
2. Wait about 3 minutes, which is the time needed to refresh the database (You can also refresh this page to see if the refresh has meanwhile happened)
3. Retry the dashboard screen.


Line 01 => 1P3  ---RFSInternBX-207338  10001|Client Report PAR2U : 6.2.0 transact...Partners2UeXimius  David EerdekensReleased
Line 02 => 2P3  ---RFIAX-187118BX-208189  Cash contributionBeaumont CapitaleXimius  Eline Van OostReleased
Line 03 => 3P3  ---RFSAX-187028BX-208094  Create Azure user - Sotir SiewertsenBeaumont CapitaleXimius  Eline Van OostReleased
Line 04 => 4P3  ---RFSAX-187406BX-208506  Missing address in Fee and Comm listBeaumont CapitaleXimius  Eline Van OostReleased
Line 05 => 5P3  ---RFSInternBX-207340  10001|Client Beaumont Report : 6.2.0 trans...Beaumont CapitaleXimius  David EerdekensReleased
Line 06 => 6P3  ---RFSInternBX-207341  306|SaaS Lux Client Report : 6.2.0 transac...Amada PetrovaeXimius  David EerdekensReleased
Line 07 => 7P3  ---RFIAX-186878BX-207931  BESI allocationBeaumont CapitaleXimius  Eline Van OostReleased
Line 08 => 8P3  ---RFIAX-186892BX-207945  how to do a partial / selective rebalanceBeaumont CapitaleXimius  Eline Van OostReleased
Line 09 => 9P3  ---RFIAX-187057BX-208123  corporate actionLogivereXimius  Logiver.eXimiusReleased
Line 10 => 10P3  ---BugInternBX-206946  OVERTIME - LogiverLogivereXimius  Geert BuyseReleased
Line 11 => 11P3  ---RFSAX-187413BX-208513  Integration errors - TransactionsKBC SecuritieseXimius  Steven Van WalleReleased
Line 12 => 12P3  ---RFSInternBX-207610  CACEIS : files not picked up at SFTp since...LogivereXimius  Logiver.eXimiusReleased
Line 13 => 13P3  ---RFSInternBX-206900  Full Client Report(LU) - Providence client...LogivereXimius  David EerdekensReleased
Line 14 => 14P3  ---RFSAX-186594BX-207606  KBC employees with onboarding roleKBC SecuritieseXimius  Steven Van WalleReleased
Line 15 => 15P3  ---RFSInternBX-207397  11001|SaaS Full Client Report (LU) : trans...LogivereXimius  David EerdekensReleased
Line 16 => 16P3  ---BugAX-187111BX-208182  Product C-202202Amada PetrovaeXimius  Eline Van OostReleased
Line 17 => 17P3  ---RFSInternBX-207335  10006|Providence Report : 6.2.0 transactio...Providence CapitaleXimius  David EerdekensReleased
Line 18 => 18P3  ---BugAX-187440BX-208542  Portfolio wrong cost priceBeaumont CapitaleXimius  Eline Van OostReleased
Line 19 => 19P3  ---RFSAX-186977BX-208042  AuM as of 30.09.2026EconopoliseXimius  Eline Van OostReleased
Line 20 => 20P3  ---RFSAX-187425BX-208525  Corrections account dataQuaestoreXimius  Eline Van OostReleased
Line 21 => 21P3  ---RFSAX-187427BX-208527  Missing position Aphilion Q² Equities (A-...QuaestoreXimius  Eline Van OostReleased