Escalation details

Servicedesk details

CSM & backup CSM (*)

Delivery Manager

Servicedesk Manager

Director

Customer data

Servicedesk staff

Jira Support Group

Product Support team

Open tickets

Products per environment
Product	Production	UAT/Acceptance	Integration	Development

Misc Reports
Product	SLA live	SLA PDF	Round trip live

If you don't want to get disturbed during your holidays, then please mark your unavailability period.
Your name will be marked in red, and a tooltip will mark until when you will be unavailable.

Overview of your activity on jira tickets (experimental)

This code is using unstable Jira resources: sometimes it works or not
- If you get no results, try a little bit later again.

Activity details

Select a month to see the calendar of the eXimius Overnight Support operators

Modify this calendar

2LSB Calendar	OPSGenie direct activation: +44 2081 54 55 67

UK2L Calendar

Shifts	Supported hours
Monday shift	Monday	05:00 - 07:59
	Monday	17:30 - 23:59
	Tuesday	00:00 - 04:59
Tuesday shift	Tuesday	05:00 - 07:59
	Tuesday	17:30 - 23:59
	Wednesday	00:00 - 04:59
Wednesday shift	Wednesday	05:00 - 07:59
	Wednesday	17:30 - 23:59
	Thursday	00:00 - 04:59
Thursday shift	Thursday	05:00 - 07:59
	Thursday	17:30 - 23:59
	Friday	00:00 - 04:59
Friday shift	Friday	05:00 - 07:59
Friday shift	Friday	17:30 - 23:59
Weekend shift	Saturday	00:00 - 23:59
	Sunday	00:00 - 23:59
	Monday	00:00 - 04:59